A tailored, thought-out process
From the moment you request a quote to the last box unpacked, every move follows the same four-stage process — built over 10 years and 12,000+ moves to be careful, on time and stress-free.
10 yearsOf moving households and offices across Kenya
12,000+Happy customers served
On-timeGuarantee, backed by route-optimised transport
Why the process matters
Most of the stress in moving comes from not knowing what happens next — who’s handling your things, whether the truck will show up on time, what happens if something’s damaged. KejaMove’s process exists to answer those questions before you have to ask them.
Every move, from a bedsitter to a full office relocation, follows the same four stages below. The scale changes with the job; the standard of care doesn’t.
Four stages, start to finish
Each stage has a clear owner and a clear outcome, so you always know what’s happening and what’s next.
Our trained crew packs and wraps your belongings with the same care they’d give their own — fragile, valuable and everyday items alike.
Clean, covered and lockable trucks, routed using technology that finds the shortest, traffic-jam-free path to your destination.
We help set up your new space to your preferences, and don’t consider the job done until you’re fully satisfied.
Cleaning, fumigation and technical installations (like DStv or Zuku) can be added at checkout and arranged for move day.
What makes it work
The same four commitments apply whether you’re moving a bedsitter or a full office.
Every mover on the job is trained and vetted before they ever step into your home or office.
Your belongings are covered while they’re in our care, for both residential and commercial moves.
Trucks are routed to the shortest, traffic-jam-free path — saving you time on move day.
A single coordinator stays with your move from the initial quote through to final set-up.
Questions about the process
It depends on the size of the home or office and the distance involved. Local moves are often completed within a day; larger or long-distance moves are scoped and scheduled during your quote.
Yes. Boxes, wrapping and protective materials are available, and our crew can pack for you or supply materials if you’d rather pack yourself. See our packing shop.
Your belongings are insured in transit. Tell us about any damage as soon as you notice it so we can address it promptly.
Yes. Cleaning, fumigation and technical installations such as DStv or Zuku can be added during checkout or arranged ahead of move day.
Yes, subject to availability. Let us know your preferred date when requesting a quote.
See your process, priced
Tell us what you’re moving and where, and we’ll walk you through exactly how your move will run.
