Keja Move Privacy Policy

Effective Date: 5/6/2025

At Keja Move, we value your privacy and are committed to protecting your personal data in compliance with Kenya’s Data Protection Act, 2019. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Personal details: name, phone number, email address,
Contact information: address, pickup and delivery locations, house/office size or inventory
Billing information (if applicable)
Technical data: IP address, browser type, device information
Any other information you provide through forms, WhatsApp, calls, or emails

2. How We Use Your Information

We use your information to:

Respond to your inquiries or requests
Provide quotations and process bookings
Improve our services and customer experience
Comply with legal and regulatory requirements
Communicate with you regarding your move or account

We do not sell your personal data.

3. Sharing of Information

We may share your information with:

Our employees or contractors involved in fulfilling your moving request
Third-party service providers (e.g., IT support, payment processors) under confidentiality agreements
Government agencies if required by law

We ensure that any third parties handle your data in accordance with the law.

4. Data Storage and Security

We store your data securely and use appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse.

5. Your Rights

Under Kenya’s Data Protection Act, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Object to or restrict certain types of processing

To exercise any of these rights, contact us at info@kejamove.com.

6. Cookies and Tracking

Our website may use cookies to improve your browsing experience. You can manage cookie preferences in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

8. Contact Us

For any questions or requests regarding this Privacy Policy or your data, please contact:

Keja Move
Email: info@kejamove.com